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Calendar Change Occurrence Count Led to Errors

Date Published: May 07,2024


CategoryPlanned First Fix Release:SaaS - v3900.93.0; Product:Learn; Version:Ultra
Article No.: 000078219
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
Ultra
Description:
When editing a reoccurring Calendar entry and changing the occurrences, an error can occur if the user attempts to make the occurrences less than the entry that is being edited.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Access any Ultra course
  3. Go to Calendar > New Event (+) > Add Entry
  • Repeat Event
  • End After Occurrences 10
  1. Within the Calendar move to the last Event
  • Open the Event > Edit Series
  • Change 'End After Occurrences 10' to 'End After Occurrences 5'
  1. Click on Save 

Observed Behavior:
An 'Oops! Something went wrong.' error appears along with a session debug log code.

Expected Behavior: 
The Recurring calendar event should be updated along with any occurrence removals





Target Release:

SaaS-Fixed (v3900.93.0)







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