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Japanese and Korean Characters are Garbled in Activity Stream Notification Tooltip

Date Published: May 06,2024


CategoryPlanned First Fix Release:SaaS - v3900.93.0; Product:Learn; Version:Ultra
Article No.: 000078391
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
Ultra
Description:
When Japanese or Korean characters are inserted into the System Admin > Brands > Title field, these characters are garbled in Activity Stream system announcement tooltip. Additionally, if the title includes the '&' character, it is displayed as '&'.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Go to System Admin > Brands
  3. Enter Japanese characters and '&' into the Title field
  4. Click on Save
  5.  Go to Activity Stream
  6. Create a notification
  7. Hover the mouse over the notification


Observed Behavior:
Japanese characters are garbled and '&' displays as '&'

Expected Behavior:
Japanese characters and '&' display correctly.





Target Release:

SaaS-Fixed (v3900.93.0)







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