To see this page as it is meant to appear please use
PowerPoint slides are converted to images using our hosted conversion service before being displayed in Collaborate Ultra. We have received many reports of issues occurring during the PowerPoint slide conversion process in Collaborate Ultra. These issues range from misaligned text and images, odd font sizing and missing slide content, among others. The issues are seen most frequently when uploading slides containing multiple images, math equations, complex backgrounds and certain fonts (Note: Custom fonts will not be among the fonts installed on the conversion system and should not be used).
If your PowerPoint slides do not convert as you expect, there are several simple workarounds available. (Note: PowerPoint/PDF files with more than 500 pages cannot be converted).
An overhaul of our in-house service for converting PowerPoint files in Collaborate Ultra is needed to resolve these issues. However, due to a number or high priority projects currently planned to improve the overall Collaborate Ultra experience, PowerPoint conversion improvements are not planned in the near future.Please subscribe to this article by logging in to Behind the Blackboard and clicking the click to follow button in the top right corner of the window. You will be notified when further information becomes available.
The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to
firstname.lastname@example.org. © 2020
Blackboard Inc. All rights reserved