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Avoiding a Tunnel Effect when Sharing Applications in Collaborate with the Ultra Experience

Date Published: May 03,2016


CategoryProduct:Help & FAQs; Version:Ultra Experience
Article No.: 000053328
Product:
Collaborate - Ultra Experience
Document Type:
User Documentation

Document Summary:

Summary

This article will help users avoid the tunnel view, or infinite-window effect, when sharing their display in Collaborate with Ultra experience.

Information:

When sharing an application or screen in Collaborate with the Ultra experience, it is possible to inadvertently produce a tunnel view, or infinite-window effect. This will occur when the screen or browser that is selected for sharing is displaying the Collaborate with the Ultra experience session at the time.

Collaborate Ultra - Tunnel Effect

There are a number of ways to avoid this behavior, such as:
  • If two or more monitors are available, ensure that the window hosting the Collaborate session is moved off of the screen that will be shared prior to initiating a screen share.
  • Share an individual application as opposed to the entire screen.
  • Prior to sharing the browser that hosts the Collaborate session, open a new browser window to use for shared content.
  • If multiple browsers are available, use one to host the session, and one to host the shared content.


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