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Blackboard Collaborate - I Lost my Password. What do I do?

Date Published: Oct 05,2017

Category:Product:Web_Conferencing_Help_and_FAQs,SAS_Help_and_FAQs,IM_Help_and_FAQs,Voice_Help_and_FAQs; Version:Web_Conferencing,Blackboard_IM,Voice_Authoring,SAS
Article No.: 000036953
Blackboard Collaborate
Document Type:
User Documentation

Document Summary:

Password recovery is dependent on the product you are using.  See  the list below of services/products below with methods to retrieve your password.

Document Details:

Blackboard IM:

Blackboard Collaborate Web Conferencing:

  • If you access sessions directly on the SAS, go  >
  • Use the email address associated with your account. 
  • If you access sessions via a course management system (CMS), like Moodle or Blackboard Learn, you will need to contact your institution's support team.  Blackboard Collaborate Support does not manage your CMS user account. 


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