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Web Conferencing - System Requirements for Blackboard Collaborate Web Conferencing 12

Date Published: Jun 17,2014


Category:Product:First_Time_Users; Version:Web_Conferencing
Article No.: 000037352
Product:
Collaborate -Web Conferencing

Client Technology:

Blackboard Collaborate Web Conferencing System Requirements

Below, please find the supported Operating Systems, supported Internet Browsers, and recommended system specifications for using Blackboard Collaborate web conferencing 12.

Definitions of Terms

Certified: fully tested and supported.
Compatible: partially tested and supported.
Provisional: untested but supported.
Unsupported: impossible or not supported.

Note: Later versions of a browser or operating system labeled Compatible or Certified are provisionally supported by Blackboard Collaborate Support unless otherwise noted.

Blackboard Collaborate Web Conferencing

  Internet Explorer 8 Internet Explorer 9 Internet Explorer 10 Firefox (Latest Stable Release)* Chrome (Stable Channel)**
Windows® XP (32 bit with 32 bit JVM only)  Certified Certified Unsupported Compatible Compatible
Windows Vista® Certified Certified Unsupported Compatible Compatible
Windows 7 Certified Certified Provisional Compatible Compatible
Windows 8 Unsupported Unsupported Provisional Provisional Provisional
  Safari 4.0 Safari 5.0 Safari 5.1 Safari
6.0 ***
Firefox (Latest Stable Release)* Chrome (Stable Channel)**
Mac OS 10.6 Compatible Certified Compatible Unsupported Compatible Compatible
Mac OS 10.7 Unsupported Unsupported Compatible Provisional Compatible Unsupported - Please review the end note below if using Java 7 with Mac 10.7 or Mac 10.8 and Chrome.
Mac OS 10.8 Unsupported Unsupported Compatible Provisional Compatible Unsupported - Please review the end note below if using Java 7 with Mac 10.7 or Mac 10.8 and Chrome.
  Firefox (Latest Stable Release)*
Ubuntu 11.10 (64 bit with 64 bit JVM) Compatible

*For information on Firefox's public development channels, refer to Firefox's Releases page. All other Firefox channels are unsupported.

**For information on Chrome's release channels, refer to the Chrome Release Channels page. All other Chrome channels are unsupported.   Please Note: Chrome does not support Java 7 on the Mac platform.A 64-bit browser (Safari or Firefox, for example) is required to run Java 7 on Mac OS X. 32-bit browsers such as Chrome do not support Java 7 on the Mac platform.

Supported Java Versions

Note: 32 bit operating systems require a 32 bit JVM. 64 bit operating systems require a 64 bit JVM.

Operating System Java Versions (JRE)
Windows XP, Vista, 7, 8  1.6, 1.7 (Java SE 6 & Java SE 7)
Java Access Bridge 2.0.1
Mac OS X

Apple Java 1.5.0_16 +(J2SE5-32 bit)
Apple Java 1.6.0_07 +(J2SE6-64 bit)
Oracle Java 1.7

Linux 1.6, 1.7 (Java SE 6 & Java SE 7)
64 bit JVM's with 64 bit Operating Systems

 Additional Requirements:

  • 256 MB RAM
  • 20 MB free disk space
  • Internet Access - 28.8 kbps speed or above (Broadband connection highly recommended)
  • Soundcard with microphone and headphones (A headset with microphone/headphones is highly recommended)
  • Webcam (optional) 
  • Note: Thin client solutions such as Citrix Metaframe are not supported for use with Blackboard Collaborate web conferencing.

System Requirements for Blackboard Collaborate mobile web conferencing:

Blackboard Collaborate Mobile web conferencing system requirements can be reviewed using the link below:

http://blackboard.force.com/apex/publickbarticleview?id=kAB700000008P8p

Supported Document Versions:

To find out which versions of Microsoft PowerPoint and OpenOffice/StarOffice Impress are supported in Blackboard Collaborate web conferencing please use the link below:

http://blackboard.force.com/apex/publickbarticleview?id=kAB700000008P8G


The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2017 Blackboard Inc. All rights reserved