Behind the Blackboard! Mobile (Android) - System Requirements for Blackboard Collaborate Mobile (Android) Web Conferencing - Behind the Blackboard Skip Navigation
Download PDF  Icon Download PDF    Print article

Mobile (Android) - System Requirements for Blackboard Collaborate Mobile (Android) Web Conferencing

Date Published: Jun 13,2014

CategoryProduct:First Time Users,Mobile; Version:Web Conferencing
Article No.: 000037390
Collaborate -Web Conferencing

Client Technology:


Blackboard Collaborate Mobile (Android) Web Conferencing System Requirements

Below, please find the supported devices and recommended system specifications for using Blackboard Collaborate Mobile (Android) Web Conferencing.

Blackboard Collaborate Mobile (Android) Web Conferencing is free to enterprise and departmental-licensed customers and supports the OS's listed below.

It must be enabled by your institution to function, and you must be using Blackboard Collaborate Web Conferencing V12.6

Definitions of Terms

Certified: fully tested and supported.
Compatible: partially tested and supported.
Provisional: untested but supported.
Unsupported: impossible or not supported.

Note: New versions of the Android OS are provisionally supported by Blackboard Collaborate Support unless otherwise noted.

Blackboard Collaborate Mobile Web Conferencing

 Code NameOS Version Certified Compatible Provisional Unsupported
LollipopAndroid 5.0 - 5.11Certified   
MarshmallowAndroid 6.0 - 6.0.1Certified   
NougatAndroid 7.0 - 7.1.2Certified   
OreoAndroid 8.0 - 8.1  Provisional 

Supported Browsers

The following browsers are recommended for launching Blackboard Collaborate Mobile (Android) Web Conferencing.

  • Chrome and Browser supported on Android
  • Silk supported on Kindle Fire HD


  • Blackboard Collaborate Mobile (Android) "Original" Web Conferencing, available in version V12.5, is included in the license for enterprise and departmental-licensed customers and has already been enabled for these accounts.  Mobile is not available for Moderator Access, or single room vClass customers.
  • If you are using Blackboard Collaborate Mobile you must connect to Web Conferencing sessions on port 2187.
  • If you are using the Blackboard Student app or Blackboard Instructor app for your Blackboard Learn course and you are using Collaborate Web Conferencing "Original" in your course, these two apps will not launch the Blackboard Collaborate app for Collaborate "Original" sessions. To use Collaborate "Original" from Blackboard Learn, login to Blackboard Learn in a browser such as Chrome to launch your session.

The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to © 2019 Blackboard Inc. All rights reserved