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Once you click Submit, you will be presented with the option to "Create a case on Behind the Blackboard".Clicking the "Create a Case" link will open a new browser tab with a form that you can use to create a support case.The Subject field will be pre-populated with your Collaborate session details.Do NOT remove or replace this information.Paste the auto-generated report details (that you copied in the previous step) into the Description field.Finish filling out the form.Submit your case.
Note:*Currently only Google Chrome is displaying all network connectivity parameters in the report. Firefox/Safari/Edge will not offer this data.
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