Behind the Blackboard! An Error Displays When Navigating Through the Blackboard Mobile App - Behind the Blackboard Skip Navigation
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An Error Displays When Navigating Through the Blackboard Mobile App

Date Published: Apr 25,2024


CategoryPlanned First Fix Release:Future Reference; Product:Learn; Version:Ultra
Article No.: 000078570
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
Ultra
Description:
When users log into the Blackboard Mobile App and they navigate around the tabs, the error 'There is an issue on our side Please try again later.' is displayed. 
Steps to Repeat:
  1. Log into Blackboard Learn as a student using an iPhone
  2. Navigate to the course
  3. Click on any of the content or module
Observed Behavior:
The error: 'There is an issue on our side. Please try again later.' is displayed. 

Expected Behavior:
Course loads without error





Target Release:

Future Reference






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