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Converting Building Block Content to LTI Tool Fails to Convert Panopto Content Due to Static Handle

Date Published: Apr 24,2024


CategoryPlanned First Fix Release:Future Reference; Product:Learn; Version:Ultra
Article No.: 000078573
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
Ultra
Description:
The issue occurs during the conversion process within Blackboard Learn. Specifically, it occurs when the system assumes a static constant handle for the PanoptoCourseToolApp, leading to a failure in converting the tools to LTI within the Blackboard Learn SaaS environment.
Steps to Repeat:
Prerequisite: Panopto correctly configured in Admin Panel > Converting Building Block Content to LTI > Migration Service Settings.
 
  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Go to Admin Panel > Tools and Utilities > Convert Building Block Content to LTI
  3. Choose 'Migrate Courses with Building Block Content'
  4. Select "ppto-PanoptoCourseTool" as the Building Block
  5. Search for the course in 'Course to Migrate', select it, and click on Submit
  6. In the Context Menu next to the course select Edit 
     

Observed Behavior:
Nothing changes besides disabling the tool in the course. 

Expected Behavior:
The Panopto tools are converted to LTI.

 





Target Release:

Future Reference






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