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A Blank Page is Displayed or an Error Occurs when Sorting by Source Name on Find Questions Page

Date Published: Jun 18,2021


CategoryPlanned First Fix Release:SaaS - v3900.17.0,Learn 9.1 3900.17.0 Release; Product:Course Tools; Version:Learn 9.1, 3900.0.0,Learn 9.1, 3900.2.0,Learn 9.1, 3900.4.0,Learn 9.1, 3900.8.0,Learn 9.1, 3900.6.0,Learn 9.1, 3900.10.0,Learn 9.1, 3900.15.0,Learn 9.1, 3900.13.0,SaaS
Article No.: 000075152
Product:
Blackboard Learn
Release:
9.1;SaaS
Service Pack(s):
Learn 9.1, 3900.0.0, Learn 9.1, 3900.2.0, Learn 9.1, 3900.4.0, Learn 9.1, 3900.8.0, Learn 9.1, 3900.6.0, Learn 9.1, 3900.10.0, Learn 9.1, 3900.15.0, Learn 9.1, 3900.13.0, SaaS
Description:
When attempting to reuse questions in a Test, the user can load a page to find the questions he/she/they want to reuse.  However, when trying to sort by Source Name on that page, either an error occurs or a blank page is displayed.
Steps to Repeat:
  1. Log into Blackboard Learn as System Administrator
  2. Navigate to System Admin > Courses > Create Test Course
  3. Access the course created in Step 2
  4. Navigate to Course Menu > Course Mgmt > Course Tools > Tests, Surveys & Pools > Pools > New Pool (TestPoolNew)
  5. Upload question
  6. Go to Course Menu > Course Mgmt > Course Tools > Tests, Surveys & Pools > Tests > New Test > Reuse Questions > Find Question
  7. Select TestPoolNew on the left side
  8. Sort column by "Source Name"

Observed Behavior: 
Either an error occurs, or the user is presented with a blank screen.  Reloading the page results in the selected items being reset.

Expected Behavior:
The user is able to sort the columns as needed without problems or errors.

Symptoms:





Target Release:

Learn 9.1, 3900.17.0 Release

SaaS - Fixed (v3900.17.0)


Patch Available:

No





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