Behind the Blackboard! Embedded Course Videos Stopped Working When Trying to Play Embedded Videos - Behind the Blackboard Skip Navigation
Download PDF  Icon Download PDF    Print article

Embedded Course Videos Stopped Working When Trying to Play Embedded Videos

Date Published: Jul 26,2021


CategoryPlanned First Fix Release:Future Reference; Product:Content Management; Version:SaaS
Article No.: 000075586
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
SaaS
Description:
Embedded course videos stopped working when trying to play any embedded videos by different users.
Steps to Repeat:
  1. Log in to Blackboard Learn as an Administrator or Instructor
  2. Access a course that has embedded MP4 video content. 
  3. Try to play a video
     

OBSERVED RESULT: The video doesn't play 

EXPECTED RESULT: The video plays






Target Release:

Future Reference

Patch Available:

No






The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2021 Blackboard Inc. All rights reserved