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Student Submission Overlaps or Pages Get Lost When Uploading Docx With Photo Images

Date Published: Dec 02,2021


CategoryPlanned First Fix Release:Future Reference; Product:Learn; Version:Learn 9.1, 3900.26.0,Learn 9.1, 3900.28.0,Learn 9.1, 3900.30.0,SaaS
Article No.: 000076087
Product:
Blackboard Learn
Release:
9.1;SaaS
Service Pack(s):
Learn 9.1, 3900.26.0, Learn 9.1, 3900.28.0, Learn 9.1, 3900.30.0, SaaS
Description:
Student submission overlaps or pages get lost when uploading docx with photo images. 
Steps to Repeat:
Prerequisite: 
  • Write the assignment on paper and take photos of it 
  1. Log into Blackboard Learn as an Administrator
  2. Access a course 
  3. Create a docx file and paste the photos of the assignment
  4. Upload the docx
  5. View the file in BB Annotate
Observed Behavior:
Pages are missing and/or overlapping pages.

Expected Behavior: 
Pages are viewed correctly. 

 






Target Release:

Future Reference







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