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Known Issue: Unable to hear using Bluetooth earbuds with Android 12

Date Published: Jun 08,2022


CategoryProduct:Collaborate; Version:Collaborate
Article No.: 000076618
Service Pack(s):
Collaborate
Description:
Users joining sessions via their Android 12 devices using bluetooth earbuds cannot hear audio in the session, however they can be heard by others.



Resolution/Workaround:

  • Use analog headset if possible
  • Use phones audio without headset









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