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  • Index is Missing on Timestamp
    Known Issue —May 24, 2019

    Article No. #: 000050699 —An index is missing on timestamps, which would make a queries more effective.

  • Uploaded Images in Course Announcements Causing Apps to Prompt for Login Credentials in Original Courses on iOS
    Known Issue —May 24, 2019

    Article No. #: 000050743 —Mobile app users in Original courses on iOS are prompted for login credentials when viewing Announcements with images stored in the Content Collection.

  • Batch Create Users by Node Administrator Fails to Assign Node to Users
    Known Issue —May 24, 2019

    Article No. #: 000050698 —Batch Create Users is not assigning the Users to their correct Node.

  • Group Codes not Carried Across with Course Copy
    Known Issue —May 24, 2019

    Article No. #: 000050697 —Group Codes are not carried over to the new Course when a Course Copy is performed.

  • Users Logged Out when SIS Run Changes Password
    Known Issue —May 24, 2019

    Article No. #: 000050681 —After changing the User's password via SIS, Blackboard automatically logs them out of all existing sessions, including SSO.

  • Amazon Web Services Maintenance Window
    Announcement —May 24, 2019

    Article No. #: 000050058 —Amazon Web Services (AWS) has an established maintenance window that occurs weekly on Tuesday’s at 0300 per local Region time zone. During the maintenance window, tasks are performed on clusters and instances. For example, RDS and or Infrastructure changes may occur. For the security and stability of your environment, maintenance can cause instances to be briefly unavailable.

  • Cumulative Update 8 for Blackboard Learn, 9.1 Q4 2017
    Announcement —May 24, 2019

    Article No. #: 000050690 —Blackboard is pleased to announce the availability of Cumulative Update 8 for the Blackboard Learn 9.1, Q4 2017 Release

  • Cumulative Update 10 for Blackboard Learn, 9.1 Q2 2018
    Announcement —May 24, 2019

    Article No. #: 000050689 —Blackboard is please to announce the availability of Cumulative Update 10 for the Blackboard Learn 9.1, Q2 2018 Release

  • Cumulative Update 6 for Blackboard Learn, 9.1 Q4 2018
    Announcement —May 24, 2019

    Article No. #: 000050688 —Blackboard is pleased to announce the availability of Cumulative Update 6 for the Blackboard Learn 9.1, Q4 2018 Release

  • Unable to Change Ultra Banner or Logo
    Known Issue —May 24, 2019

    Article No. #: 000050739 —When changing the Banner or Logo Image in Ultra, an error is displayed.