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Collaborate - Chatbot stuck loading
Known IssueMay 13, 2021
Article #: 000075542
—When a user tries to load the Chatbot in a Collaborate session using the Chrome browser, the Chatbot gets stuck loading.
Cumulative Update 10 for Blackboard Learn, 9.1 Q4 2019
AnnouncementMay 13, 2021
Article #: 000075538
—Blackboard is pleased to announce the availability of Cumulative Update 10 for the Blackboard Learn 9.1, Q4 2019 Release.
Quotes and apostrophes not working correctly for SMS
Known IssueMay 13, 2021
Article #: 000075494
—Quotes and apostrophes not working correctly for SMS
Collaborate Storage Management Webinar – June 7th at 11:00am ET
Support Bulletin/Security AdvisoryMay 10, 2021
Article #: 000075532
—The Collaborate Storage Management Webinar will provide guidance and best practices on effectively managing storage for Blackboard Collaborate. During this webinar we will review how storage works in Collaborate including storage organization, what’s included in storage, and recommendations to preserve recordings while leveraging storage management best practices.
Upcoming Workshop: Ultra Base Navigation
Support Bulletin/Security AdvisoryMay 10, 2021
Article #: 000075531
—This 90-minute virtual workshop for IT Professionals, System Administrators, and Academic Technologists, is designed to support you as you define and execute a plan to adopt Ultra Base Navigation. It provides valuable information and resources to ensure a smooth and easy transition and to effectively communicate the changes to your end-users. (Also available in Spanish)
360 View for Internal Folder Displays Folder Size
Known IssueMay 06, 2021
Article #: 000075193
—Internal "Folder Size" is not displayed due to a recent update where this information was removed from the folder structure.
Links to Files Within Organizations Broken in 3900.10
Known IssueMay 06, 2021
Article #: 000075485
—Within Organizations, multiple areas such as discussion threads, file content types, or image uploads to other content types are not loading the files as expected.
Mass Notifications scheduled maintenance - May 6th, 2021
Support Bulletin/Security AdvisoryMay 06, 2021
Article #: 000075514
—Blackboard Mass Notifications will be undergoing scheduled maintenance on Tuesday, May 6 h between 8:00am and 9:00am ET. (Resolved)
Blackboard Learn 3900.13 Release
Maintenance ReleaseMay 06, 2021
Article #: 000075523
KeyNotFoundException or NullPointerException Accessing My Grades if Course Copied with Specific Options
Known IssueMay 06, 2021
Article #: 000075515
—If a course is copied with specific options, after grades are assigned a "blackboard.persist.KeyNotFoundException" or "java.lang.NullPointerException" Runtime Exception may occur.