Total 1000 Articles returned
Plans to Phase out Blackboard Collaborate Original Regionally
Support Bulletin/Security Advisory —
Nov 24, 2020
Article #: 000071428
—With the strong global adoption of Collaborate Ultra, Blackboard has made the strategic decision to phase out Collaborate Original. As of May 1, 2020, Collaborate Original will no longer be available in Sydney, which serves clients in the Asia-Pacific (APAC) region. As of August 1, 2020, Collaborate Original will no longer be available to clients hosted in Calgary, which primarily serves clients in Canada, and some clients in Latin America, Europe, AMEA, and North America regions. As the go-forward strategy, we are encouraging all clients using Collaborate Original to transition to Collaborate Ultra.
Connect for Learn: Course Notifications & System Announcements Implementation Process
General Article —
Nov 24, 2020
Article #: 000062035
—Issue Description: Learn 9.1 Service Pack 9 and above offers the ability for users to send and receive notifications using text messages and text-to-voice phone calls. This capability is provided using a feature known as the Connect Message Gateway. It is free for US Learn clients. To activate, please open a case with Learn Support.
Collaborate Ultra Large Event Request
Product Documentation —
Nov 23, 2020
Article #: 000053340
—A Collaborate Ultra Large Event is defined as a session consisting of 250 - 500 concurrent users. Many customers can now configure their own Large Event sessions using the steps provided in this article. Clients no longerCustomers that do not have the option to configure their own Large Event sessions can request a Large Event by submitting a support case to the Collaborate Support team. We require at least 2 business days prior notice to prepare for the event. Please use this article to plan a successful Large Event for Collaborate Ultra.
Insufficient Contrast for Text Causes Accessibility Issues in the Learn 2016 Theme
Known Issue —
Nov 23, 2020
Article #: 000060013
—In the Learn 2016 theme, text color for hover text is presented as #C372D2 on top of #333333, which does not meet color contrast guidelines for normal text. This makes the theme non-compliant with WCAG. The use of #C372D2 for text should be replaced with #E3B7EB instead, which is correctly used for keyboard selection workflows.
