Behind the Blackboard! Skip Navigation
Export to PDF Export to Excel Print KB Search

Knowledge Base Search


Filter Your Results

Article Types


Total 1000 Articles returned

Create New Rubric Button not Appearing for Instructors With a Missing Permission
Known Issue — Dec 02, 2021
Article #: 000076085
—Create New Rubric Button not appearing for Instructors with a missing permission.
Facilitators Cannot Edit My Courses Module Settings
Known Issue — Dec 02, 2021
Article #: 000075185
—Changes to the My Courses Module settings are not saved when the Facilitator updates the settings.
Miscalculation in Jumbled Sentence Questions
Known Issue — Dec 02, 2021
Article #: 000076086
—In rare cases, correct answers for Jumbled Sentence Questions are miscalculated leading to inaccurate marks for attempts. 
Changes to the Course Role data in the Blackboard Data CDM
Announcement — Dec 02, 2021
Article #: 000075926
—We want to inform you of the changes made to the Course Role data in the Blackboard Data CDM as of 20 October 2021: (1) updated logic behind the CDM_LMS.PERSON_COURSE.COURSE_ROLE column, and (2) new Course Role Description column (COURSE_ROLE_DESC) added to CDM_LMS.PERSON_COURSE.
Upcoming Change in the Blackboard Data CDM: Retiring the BBD_REPORTING Schema
Announcement — Dec 02, 2021
Article #: 000076091
—Effective Friday 7-January-2022, we will retire the BBD_REPORTING schema. As an alternative, you can use the SQL script made available in the Blackboard Data-Queries GitHub repository, to query data available in the COURSE_TOOL_ACTIVITY_HOUR table that is part of the BBD_REPORTING schema.
Student Submission Overlaps or Pages Get Lost When Uploading Docx With Photo Images
Known Issue — Dec 02, 2021
Article #: 000076087
—Student submission overlaps or pages get lost when uploading docx with photo images.
Slow and Laggy Response in a Discussion Forum With Many Students Posting
Known Issue — Dec 02, 2021
Article #: 000076092
—An active Discussion Forum in a course with many students enrolled is slow and laggy when they read and post their messages in the forum/thread. 
Move Branding to Private DocStore Never Removes the Legacy Files Permitting Them to be Recopied in Perpetuity
Known Issue — Dec 02, 2021
Article #: 000075825
—Move Branding to Private DocStore Never Removes the Legacy Files Permitting Them to be Recopied in Perpetuity.
MAC OS/Firefox: Missing Horizontal Scrolling in Grade Center
Known Issue — Dec 01, 2021
Article #: 000076090
—On a Mac device, when the user opens Learn in the Firefox browser,  the horizontal scroll bar does not appear in the Grade Center of any course. The horizontal scroll bar is visible in other browsers (Chrome and Safari).
Term REST Query Temporarily Returns Empty Array After a Course is Deleted
Known Issue — Nov 30, 2021
Article #: 000075291
—After deleting courses, the Term REST query temporarily displays an empty array.