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Java 8 Update 102 Hangs When Launching Web Conferencing
Known IssueSep 26, 2016
Article #: 000042852
—Java 8 U102 hangs when initializing the Video Module in Web Conferencing V12.6
Collaborate with the Ultra experience October Update
Support Bulletin/Security AdvisorySep 23, 2016
Article #: 000042818
—We are pleased to announce the upcoming release of Collaborate with the Ultra experience October update.
Safari 10 Connection Issues With Collaborate Ultra
Known IssueSep 22, 2016
Article #: 000042841
—Safari 10 has disabled the Adobe Flash Player by default, if you are having troubles connecting to your Collaborate with the Ultra experience session please use this article to learn how to re-enable your Adobe Flash Player.
Ultra Experience - US-SAS hosted recordings are taking up to 24 hours to post
Known IssueSep 22, 2016
Article #: 000042807
—Collaborate with the Ultra experience US (Virginia) hosted users are currently seeing that their recordings are taking up to 24 hours to process and post. We are working to resolve the issue so that recordings post in a reasonable time frame.
Known Issue: Ultra - Recordings stop when all users are put in Breakout Groups
Known IssueSep 16, 2016
Article #: 000042816
—When recording an Ultra session and all users are moved from the Main Room into a Breakout Group, the recording stops without notification.
Configure your network to allow Blackboard Collaborate's new Australian (AU) IP Address ranges!
Support Bulletin/Security AdvisorySep 15, 2016
Article #: 000042389
—Configure your network to allow Blackboard Collaborate's new Australian (AU) IP Address ranges. This support bulletin contains important information so please review the details below carefully.
Blackboard Notification - Emergency Collaborate Ultra Hotfix at our AU, CA, EU and US Datacenters on September 16, 2016 or September 17, 2016
Support Bulletin/Security AdvisorySep 15, 2016
Article #: 000042815
—Blackboard will be performing an emergency hotfix at our AU, CA, EU and US datacenters.
Problems Using Blackboard Collaborate Web Conferencing Audio On My Gaming Laptop
Product DocumentationSep 12, 2016
Article #: 000042442
—When using a Gaming Laptop with 3rd party audio control software you may have trouble connecting the Blackboard Collaborate Web Conferencing Audio features. Please
The Collaborate Classic Interface Appears To Replicate And Overlap Itself
Known IssueSep 08, 2016
Article #: 000042706
—Some users have reported that the Blackboard Collaborate Classic interface appears as though it is being replicated and overlapping itself.
Clicking Hyperlinks With In Collaborate Classic Does Not Open The URL In A Browser Window
Known IssueSep 08, 2016
Article #: 000042752
—Some users have reported that when clicking a hyperlink in Collaborate Classic on a Windows 10 computer, the web page does not open in a browser window as expected. This article provides instructions to resolve this problem.
 

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