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Upcoming Emergency Non Impacting Data Center Maintenance - August 26, 2015
Support Bulletin/Security AdvisoryAug 26, 2015
Article #: 000041042
—Blackboard will be performing emergency data center maintenance on Wednesday, August 26, 2015 at 22:00 US Eastern Daylight Time (UTC/GMT-4).
Blackboard Collaborate - Voice Notification - Upcoming Infrastructure Maintenance - No Customer Impact
Support Bulletin/Security AdvisoryAug 26, 2015
Article #: 000040887
—Upcoming Voice datacenter maintenance. These maintenance windows are not expected to be service impacting.
Blackboard Collaborate - Web Conferencing Notification - Upcoming Infrastructure Maintenance - No Customer Impact
Support Bulletin/Security AdvisoryAug 26, 2015
Article #: 000040063
—Upcoming datacenter maintenance. These maintenance windows are not expected to be service impacting.
Web Conferencing - Connecting a Teleconference Hosted Outside of North America using Third Party Telephony
Product DocumentationAug 24, 2015
Article #: 000038230
—This article provides instructions on how to connect an international teleconference line using the third party telephony option in Blackboard Collaborate web conferencing.
Collaborate Ultra Notification - AU-SAS Environment - Aug 29, 2015
Support Bulletin/Security AdvisoryAug 21, 2015
Article #: 000041000
—Collaborate with the Ultra experience notification for our AU-SAS. This hosting location will be updated on August 29 , 2015.
Collaborate Ultra - Hotfix for Session Servers in US/CA/EU SAS - August 21, 2015
Support Bulletin/Security AdvisoryAug 21, 2015
Article #: 000040999
—This hotfix on Ultra session servers on US/CA/EU SAS is to fix a split-brain issue that is occurring after recording is started. Once recording is started in some cases new users are being sent to a new room on the wrong server. The hotfix will be applied August 21, 2015 at approximately 22:00 EDT (GMT-4).
Ultra Experience - Sharing Content in Collaborate with the Ultra Experience FAQ
Product DocumentationAug 20, 2015
Article #: 000040628
—Collaborate with the Ultra experience makes it easy to share your knowledge. You can upload content, including PowerPoint® presentations, or share your desktop screen to show more details. This knowledge base article will help answer your questions about sharing content with Collaborate.
Release Notes – Blackboard Collaborate Web Conferencing 12.6.5
Product DocumentationAug 19, 2015
Article #: 000040985
—These Release Notes describe the resolved issues for Blackboard Collaborate Web Conferencing 12.6.5.
Ultra Experience - Corrupted Recording Created by Collaborate with the Ultra Experience
Known IssueAug 14, 2015
Article #: 000040663
—Collaborate with the Ultra experience recordings are corrupted or pixelated for some Mac /Windows users when application sharing or whiteboard are shown in the recording.
Blackboard Collaborate Launcher Mac Update August 14, 2015
Support Bulletin/Security AdvisoryAug 14, 2015
Article #: 000040952
—Blackboard Collaborate Launcher Mac update scheduled for August 14, 2015 .
 

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