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  • AMS1 Potential Impacting Infrastructure Maintenance June 22, 2019 (AMS1)
    Support Bulletin/Security Advisory —Jun 17, 2019

    Article No. #: 000050815 —Upcoming infrastructure maintenance window. This maintenance window have the potential to be service impacting.

  • VA2 Client Impacting Infrastructure Maintenance June 13, 2019
    Support Bulletin/Security Advisory —Jun 12, 2019

    Article No. #: 000050798 —Upcoming data center maintenance. This emergency maintenance window will be service impacting to our Collaborate Original clients hosted at our VA2 data center.

  • VA2 Client Impacting Infrastructure Maintenance June 11, 2019
    Support Bulletin/Security Advisory —Jun 10, 2019

    Article No. #: 000050790 —Upcoming data center maintenance. This emergency maintenance window will be service impacting to our Collaborate Original clients hosted at our VA2 data center.

  • Ultra Experience - Collaborate with the Ultra Experience Networking Information
    Product Documentation —Jun 05, 2019

    Article No. #: 000040506 —This article details the ports and IP addresses needed for using Collaborate with the Ultra experience.

  • VA2 Client Impacting Infrastructure Maintenance June 14, 2019 and June 21, 2019
    Support Bulletin/Security Advisory —Jun 04, 2019

    Article No. #: 000050762 —Upcoming data center maintenance. This scheduled maintenance window will be service impacting to our Collaborate Original clients hosted at our VA2 data center.

  • Diploma End of Life - December 31, 2019
    Support Bulletin/Security Advisory —Jun 03, 2019

    Article No. #: 000049915 —Blackboard will be providing only operational support and services for existing test banks after June 30, 2019. Please review the original support bulletin for additional details.

  • Ultra Experience - File and Recording Storage FAQ
    Product Documentation —May 28, 2019

    Article No. #: 000040384 —This FAQ answers questions about Collaborate with the Ultra experience file and recording storage.

  • Known Issue: Safari Missing Microphone Selection in Collaborate Ultra
    Known Issue —May 27, 2019

    Article No. #: 000050741 —In Safari there is no selection for choosing a microphone so it will use the default microphone.

  • AMS1 Potential Impacting Infrastructure Maintenance May 31, 2019 (AMS1)
    Support Bulletin/Security Advisory —May 23, 2019

    Article No. #: 000050737 —Upcoming infrastructure maintenance window. This maintenance window have the potential to be service impacting.

  • Original Web Conferencing - Troubleshooting Session Connection Issues for System Administrators
    Product Documentation —May 21, 2019

    Article No. #: 000037017 —This article is intended to help you, the System Administrator, troubleshoot web conferencing session connection issues that persist after you have done basic proxy or network configuration.