Skip Navigation
Export to PDF Export to Excel Print KB Search

Knowledge Base Search


Filter Your Results

Article Types
  • Activity Stream not Displaying for a User
    Known Issue —Jan 23, 2020

    Article No. #: 000049542 —Activity Stream not displaying for a User.

  • Signature and Premier Partners
    Other Resource —Jan 22, 2020

    Article No. #: 000013666 —This article contains a listing of and links to our Signature and Premier Partner Building Block downloads.

  • Files with Spaces in File Names Cannot be Exported from Apps on iOS
    Known Issue —Jan 21, 2020

    Article No. #: 000051881 —Files with file names containing spaces or other URL %-encoded characters cannot be exported from the Blackboard or Blackboard Instructor app on iOS devices.

  • Blackboard Learn Skill for Amazon Alexa Now Available
    Support Bulletin/Security Advisory —Jan 16, 2020

    Article No. #: 000051730 —We are pleased to announce the availability of the Blackboard Learn Skill for Amazon Alexa. This new skill allows students to access information about their Blackboard Learn assignments through any US-registered Alexa supported device.

  • Learn SaaS Test/Stage Environments: January 14, 2020 (v3800.2.0) Update (Continuous Delivery)
    Maintenance Release —Jan 15, 2020

    Article No. #: 000051884 —

  • Learn 3rd Party Building Blocks and Java 11 Readiness
    Support Bulletin/Security Advisory —Jan 13, 2020

    Article No. #: 000051121 —To address recent changes in Oracle’s Java support model, Blackboard Learn is transitioning to adopt a more recent version of Java, Java 11 Corretto JDK.

  • DDA SSL Certificate Expiration
    Support Bulletin/Security Advisory —Jan 10, 2020

    Article No. #: 000051867 —

  • Pearson’s MyLab & Mastering Integration Available through Partner Cloud
    Announcement —Jan 10, 2020

    Article No. #: 000051865 —Pearson's MyLab & Mastering integration is now available through Partner Cloud for Blackboard Learn clients to use.  This new Partner Cloud integration will support SaaS clients (Ultra and Original Courses), as well as Enterprise 9.1.   

  • Learn SaaS Production Environments: December 5, 2019 (v3700.16.0) Update (Continuous Delivery)
    Maintenance Release —Jan 09, 2020

    Article No. #: 000051727 —

  • Blackboard Ally Scheduled Maintenance - January 2020
    Support Bulletin/Security Advisory —Jan 07, 2020

    Article No. #: 000051819 —Update: The scheduled maintenance windows for the United States and Europe has changed. Please review the Support Bulletin for more details. Blackboard Ally will be unavailable due to maintenance during the times listed within this article. The maintenance entails an upgrade of the underlying Ally database, which can unfortunately not be achieved without downtime. During the maintenance window, the Institutional Report, Configuration UI and Course Accessibility Report will be unavailable and the Instructor Feedback and Alternative Formats will not be displayed within courses.

    •