Default Course Properties not Retaining Settings After SaaS Upgrades
Date Published: Apr 21,2017 Category: Planned_First_Fix_Release:Will_Not_Fix; Product:Installs_and_Configurations_Learn; Version:SaaS Article No.: 000057916
Date Published: Apr 21,2017 Category: Planned_First_Fix_Release:Will_Not_Fix; Product:Installs_and_Configurations_Learn; Version:SaaS Article No.: 000057916
Product: Blackboard Learn
Release: SaaS
Service Pack(s): SaaS
Description: When an upgrade takes place on a SaaS environment settings are being reverted. Specifically, the settings related to default Course settings.
Steps to Replicate:
1. Log in to Blackboard as an Administrator
2. Go to system Admin > Course Settings / Default Course Properties / Change them to something besides default
3. Verify and record settings you changed
4. Upgrade system to new version
5. Go to system Admin > Course Settings / Default Course Properties / Examine settings
Observed Behavior:
Settings revert back to defaults or not what they were changed to and expected
Expected Behavior:
Settings retain the values you set them to
2. Go to system Admin > Course Settings / Default Course Properties / Change them to something besides default
3. Verify and record settings you changed
4. Upgrade system to new version
5. Go to system Admin > Course Settings / Default Course Properties / Examine settings
Observed Behavior:
Settings revert back to defaults or not what they were changed to and expected
Expected Behavior:
Settings retain the values you set them to
Resolution/Workaround:
Revert the settings manually back to what they were each time an upgrade happens.
Target Release: Will Not Fix
Patch Available: No