"No Items Available" in Observer Dashboard for Ultra Base Navigation Sites
Date Published: Jul 19,2020 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Users_and_Role_Management_Learn,Grade_Center_Learn; Version:Ultra Article No.: 000059422
Date Published: Jul 19,2020 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Users_and_Role_Management_Learn,Grade_Center_Learn; Version:Ultra Article No.: 000059422
Product: Blackboard Learn
Release: SaaS
Service Pack(s): Ultra
Description: "No items found" appears on the Observer Dashboard on Ultra Base Navigation Sites.
Steps to Replicate:
- Login to a Blackboard Learn Ultra Base Navigation-enabled site
- Go to System admin > Users
- Create a Student user
- Create an Observer user, scroll down to the System Role section and choose Observer for Primary System Role
- Go to System Admin > Courses and create a course
- Enroll the student user in the course
- Create an Assignment
- Login as the Student user and take the Assignment
- Return to the Administrator or Instructor view and grade the Assignment
- Login as the Observer user click Tools > Observer
- Click the student to go to the Observer Dashboard
The details of the student's Grade appear.
Observed Behavior
The message "No Item Found" appears.
Target Release: Will Not Fix
Patch Available: No