An Error Displays When Navigating Through the Blackboard Mobile App
Date Published: Apr 25,2024 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Learn; Version:Ultra Article No.: 000078570
Date Published: Apr 25,2024 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Learn; Version:Ultra Article No.: 000078570
Product: Blackboard Learn
Release: SaaS
Service Pack(s): Ultra
Description: When users log into the Blackboard Mobile App and they navigate around the tabs, the error 'There is an issue on our side Please try again later.' is displayed.
Steps to Replicate:
- Log into Blackboard Learn as a student using an iPhone
- Navigate to the course
- Click on any of the content or module
The error: 'There is an issue on our side. Please try again later.' is displayed.
Expected Behavior:
Course loads without error
Target Release: Future Reference