An Error Displays When Navigating Through the Blackboard Mobile App




 
An Error Displays When Navigating Through the Blackboard Mobile App

Date Published: Apr 25,2024 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Learn; Version:Ultra   Article No.: 000078570

Product: Blackboard Learn

Release: SaaS

Service Pack(s): Ultra

Description: When users log into the Blackboard Mobile App and they navigate around the tabs, the error 'There is an issue on our side Please try again later.' is displayed. 

Steps to Replicate:

  1. Log into Blackboard Learn as a student using an iPhone
  2. Navigate to the course
  3. Click on any of the content or module
Observed Behavior:
The error: 'There is an issue on our side. Please try again later.' is displayed. 

Expected Behavior:
Course loads without error

 




Target Release: Future Reference