Converting Building Block Content to LTI Tool Fails to Convert Panopto Content Due to Static Handle
Date Published: May 07,2024 Category: Planned_First_Fix_Release:SaaS_v3900_93_0; Product:Learn; Version:Ultra Article No.: 000078573
Date Published: May 07,2024 Category: Planned_First_Fix_Release:SaaS_v3900_93_0; Product:Learn; Version:Ultra Article No.: 000078573
Product: Blackboard Learn
Release: SaaS
Service Pack(s): Ultra
Description: The issue occurs during the conversion process within Blackboard Learn. Specifically, it occurs when the system assumes a static constant handle for the PanoptoCourseToolApp, leading to a failure in converting the tools to LTI within the Blackboard Learn SaaS environment.
Steps to Replicate: Prerequisite: Panopto correctly configured in Admin Panel > Converting Building Block Content to LTI > Migration Service Settings.
- Log into Blackboard Learn Ultra Experience as an administrator
- Go to Admin Panel > Tools and Utilities > Convert Building Block Content to LTI
- Choose 'Migrate Courses with Building Block Content'
- Select "ppto-PanoptoCourseTool" as the Building Block
- Search for the course in 'Course to Migrate', select it, and click on Submit
- In the Context Menu next to the course select Edit
Observed Behavior:
Nothing changes besides disabling the tool in the course.
Expected Behavior:
The Panopto tools are converted to LTI.
Target Release: SaaS-Fixed (v3900.93.0)