The Add HTML Option Does not Work in Ultra Using Safari Browser




 
The Add HTML Option Does not Work in Ultra Using Safari Browser

Date Published: Jun 09,2023 Category: Planned_First_Fix_Release:Future_Reference; Product:Content_Management_Learn; Version:Ultra   Article No.: 000077700

Product: Blackboard Learn

Release: SaaS

Service Pack(s): Ultra

Description: In Ultra view using the Safari browser, when instructors want to create documented content using the Add HTML option, no text box appears to add the HTML.

Steps to Replicate: Prerequisites:
Apple Mac running Safari 16.4 or above, and alternate domain configured.
 

  1. Log into Blackboard Learn Ultra Experience as an instructor
  2. Create and access an Ultra course
  3. Click on + > Create > Document > Add HTML

Observed Behavior:
The text box is missing.

Expected Behavior:
The text box appears.

 


Resolution/Workaround: Use a different browser, such as Firefox or Google Chrome.

Target Release: Future Reference