A Blank Page is Displayed or an Error Occurs when Sorting by Source Name on Find Questions Page




 
A Blank Page is Displayed or an Error Occurs when Sorting by Source Name on Find Questions Page

Date Published: Jun 18,2021 Category: Planned_First_Fix_Release:SaaS_v3900_17_0,Learn_9_1_3900_17_0_Release; Product:Course_Tools_Learn; Version:Learn_9_1_3900_0,Learn_9_1_3900_2_0,Learn_9_1_3900_4_0,Learn_9_1_3900_8_0,Learn_9_1_3900_6_0,Learn_9_1_3900_10_0,Learn_9_1_3900_15_0,Learn_9_1_3900_13_0,SaaS   Article No.: 000075152

Product: Blackboard Learn

Release: 9.1;SaaS

Service Pack(s): Learn 9.1, 3900.0.0, Learn 9.1, 3900.2.0, Learn 9.1, 3900.4.0, Learn 9.1, 3900.8.0, Learn 9.1, 3900.6.0, Learn 9.1, 3900.10.0, Learn 9.1, 3900.15.0, Learn 9.1, 3900.13.0, SaaS

Description: When attempting to reuse questions in a Test, the user can load a page to find the questions he/she/they want to reuse.  However, when trying to sort by Source Name on that page, either an error occurs or a blank page is displayed.

Steps to Replicate:

  1. Log into Blackboard Learn as System Administrator
  2. Navigate to System Admin > Courses > Create Test Course
  3. Access the course created in Step 2
  4. Navigate to Course Menu > Course Mgmt > Course Tools > Tests, Surveys & Pools > Pools > New Pool (TestPoolNew)
  5. Upload question
  6. Go to Course Menu > Course Mgmt > Course Tools > Tests, Surveys & Pools > Tests > New Test > Reuse Questions > Find Question
  7. Select TestPoolNew on the left side
  8. Sort column by "Source Name"

Observed Behavior: 
Either an error occurs, or the user is presented with a blank screen.  Reloading the page results in the selected items being reset.

Expected Behavior:
The user is able to sort the columns as needed without problems or errors.

 
Symptoms:



Target Release: Learn 9.1, 3900.17.0 Release

SaaS - Fixed (v3900.17.0)


Patch Available: No