File Listed in Accessibility Report Not Found in Course
Date Published: Nov 18,2021 Category: Planned_First_Fix_Release:Will_Not_Fix_Collaborate; Product:Ally_BU,Learn_BU; Version:Learn_9_1_3900_26_0,Learn_9_1_3900_28_0,Learn_9_1_3900_30_0,SaaS Article No.: 000076031
Date Published: Nov 18,2021 Category: Planned_First_Fix_Release:Will_Not_Fix_Collaborate; Product:Ally_BU,Learn_BU; Version:Learn_9_1_3900_26_0,Learn_9_1_3900_28_0,Learn_9_1_3900_30_0,SaaS Article No.: 000076031
Product: Blackboard Learn
Release: 9.1;SaaS
Service Pack(s): Learn 9.1, 3900.26.0, Learn 9.1, 3900.28.0, Learn 9.1, 3900.30.0, SaaS
Description: A file that appears in the Accessibility Report cannot be found in the course.
Steps to Replicate:
- Log into Blackboard Learn as an Administrator
- Create an assignment called "Assignment with Attachment"
- Attach DOCX file with accessibility issues
- View Accessibility Report. The DOCX file was listed.
- Delete DOCX file from Assignment
- Re-onboard the course from Ally admin to make sure the content synced
- Check the REST API for Linked Resources:
- https://<site>/learn/api/v1/courses/_11074_1/resources/linkedResources{"results":[]}
- It took a few minutes, but the deleted DOCX file no longer appeared on the Accessibility Report.
The file cannot be found in the course.
Expected Behavior:
The file is in the course.
Note: The issue isn't consistently reproducible using these steps.
Target Release: Will Not Fix- Follow Article 75724 for updates