Document Summary: With the release of Blackboard app v6.11 and Blackboard Instructor app v4.11, a new iOS setting was created for the apps to allow cross-website tracking. This setting may be required to access LTI tool links from the apps on iOS devices.
Information: Before the "Allow Cross-Website Tracking" setting was made available on iOS devices, Blackboard app and Blackboard Instructor app users may have encountered 3rd-party session cookie errors when accessing LTI tool links.  These 3rd-party session cookie errors have not been observed on Android devices when accessing LTI tool links from the apps.

In order to enable "Allow Cross-Website Tracking" for the Blackboard app and Blackboard Instructor app, please follow the steps below:

• Update the Blackboard app to v6.11 and the Blackboard Instructor app to v4.11 on an iOS device
• Launch the respective app to add the "Allow Cross-Website Tracking" option to the iOS Settings menu for each app
• Close the respective app in order to enable the setting
• Go to Settings > Blackboard and Settings > Instructor to enable the setting

For any questions, please submit a support case on Behind the Blackboard.
Related Links and Resources: Please see the image below for the location of the "Allow Cross-Website Tracking" setting: