Slow and Laggy Response in a Discussion Forum With Many Students Posting
Date Published: Dec 02,2021 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Learn_BU; Version:Learn_9_1_3900_28_0,Learn_9_1_3900_30_0,SaaS Article No.: 000076092
Date Published: Dec 02,2021 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Learn_BU; Version:Learn_9_1_3900_28_0,Learn_9_1_3900_30_0,SaaS Article No.: 000076092
Product: Blackboard Learn
Release: 9.1;SaaS
Service Pack(s): Learn 9.1, 3900.28.0, Learn 9.1, 3900.30.0, SaaS
Description: An active Discussion Forum in a course with many students enrolled is slow and laggy when they read and post their messages in the forum/thread.
Steps to Replicate:
- Log into Blackboard Learn as an Administrator
- Access a course with many students enrolled in, for example 3000
- Navigate to Course Control Panel > Course Tools > Discussion Board
- Select a forum that has about 6000 posts
- Select a big thread
The page loads slowly (10 seconds to load).
Expected Behavior:
The page loads quickly.
Target Release: Future Reference