Collaborate - Known Issue: Recording Start Date in the Scheduler displays the time that the recording was created
Date Published: Sep 16,2022 Category: Product:Web_Conferencing_Known_Issues_and_Error_Messages_Web_Conferencing; Version:Web_Conferencing Article No.: 000076899
Date Published: Sep 16,2022 Category: Product:Web_Conferencing_Known_Issues_and_Error_Messages_Web_Conferencing; Version:Web_Conferencing Article No.: 000076899
Product: Collaborate
Service Pack(s): Web Conferencing
Description:
Known Issue Summary
The Recording Start Date in the Scheduler, Collaborate LMS integration with Learn, or LTI incorrectly displays the time that the recording was created instead of the time that the recording was started.Affected Platforms
Recordings tab of Scheduler, Collaborate tool in Learn, or any LMS that is integrated with the Collaborate LTI.Resolution/Workaround:
Workaround
To find the approximate recording start time, you can subtract the duration of the recording from the time that is currently displayed under "Start Date".Resolution
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