Error when Downloading Package from Course Content Collection Search




 
Error when Downloading Package from Course Content Collection Search

Date Published: Dec 06,2018 Category: Planned_First_Fix_Release:SaaS_v3500_7_0,Learn_9_1_Q2_2019_Release; Product:Content_Management_Learn,Course_Tools_Learn; Version:Learn_9_1_Q2_2017_3200_0_0,Learn_9_1_Q4_2017,Learn_9_1_Q2_2018,Learn_9_1_Q4_2018,Learn_9_1_Q4_2016_3100_0_0_rel_107_401e,SaaS,Learn_9_1_Q4_2015_9_1_201510_1171621,Learn_9_1_Q2_2016_3000_1_0_rel_52_991d   Article No.: 000048862

Product: Blackboard Learn

Release: 9.1;SaaS

Service Pack(s): Learn 9.1 Q2 2017 (3200.0.0), Learn 9.1 Q4 2017 (3300.0.0), Learn 9.1 Q2 2018 (3400.0.0), Learn 9.1 Q4 2018 (3500.0.0), Learn 9.1 Q4 2016 (3100.0.0-rel.107+401e, SaaS, Learn 9.1 Q4 2015 (9.1.201510.1171621), Learn 9.1 Q2 2016 (3000.1.0-rel.52+991d)

Issue Description: When using the Content Collection search bar in the Control Panel of a Course, then selecting files from the results to download as a package, an error is observed.

Steps to Replicate:

  1. Log into Blackboard Learn as an Instructor
  2. Access any Course
  3. In the Control Panel, expand the Content Collection menu
  4. Use the search bar to perform a search for files
  5. Choose several files from the results and click Download Package
Expected Behavior:
A prompt is displayed to open or save the zip package

Observed Behavior:

Error: This request is not associated with a valid session

bbservices error:
Error page content:security.invalid.session

 




Target Release: Learn 9.1 Q2 2019 Release

SaaS - Fixed (v3500.7.0)
Patch Available: No