LTI Tool Course Menu Links Are Unavailable in Mobile Apps
Date Published: Jul 17,2019 Category: Product:Blackboard_Instructor,Bb_Student; Version:Learn_BU Article No.: 000059731
Date Published: Jul 17,2019 Category: Product:Blackboard_Instructor,Bb_Student; Version:Learn_BU Article No.: 000059731
Product: Mobile
Release: 9.1;SaaS
Service Pack(s): Learn
Steps to Replicate:
LTI integration placements as a tool type in course menus are not accessible in the Blackboard and Instructor apps. The links appear 'greyed-out' and do not function.
The same tool links work as expected in the apps when used inside a a content area.
Resolution/Workaround: As a workaround, LTI tool links can be provided from content areas instead of the course menu.
** UPDATE 7/17/2019 **
This issue was resolved by the Blackboard app 4.3.2 and Instructor app 2.8.2 updates released on 7/16/2019.