Collaborate with the Ultra experience November 2019 Update




 
Collaborate with the Ultra experience November 2019 Update

Date Published: Oct 30,2019 Category: Product:Ultra_Experience; Version:Ultra_Experience   Article No.: 000051491

Product: Collaborate - Ultra Experience

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We are pleased to announce the upcoming maintenance release of Collaborate with the Ultra experience November 2019 update. We're continually evolving to improve the teaching and learning experience.


For a complete list of updates and additional details, please review our Collaborate with the Ultra experience November Release Notes

When will the update take place?
All clients will be upgraded on Thursday, November 14, 2019:
  • Asia Pacific (AWS Sydney): Thursday, November 14, 2019 from 12:00 Midnight AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Thursday, November 14, 2019 4:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours
  • Canada (AWS Montreal): Thursday, November 14, 2019 from 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours to Thursday, November 14, 2019 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours
  • Europe (AWS Ireland): Thursday, November 14, 2019 from 12:00 Midnight GMT to Thursday, November 14, 2019 4:00 AM GMT
  • US (AWS Virginia): Thursday, November 14, 2019 from 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours to Thursday, November 14, 2019 from 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours
Please note:  We will try to minimize downtime and do not plan on using these entire maintenance windows, however we will use these entire maintenance windows if necessary. Collaborate Ultra customers may see intermittent availability during these maintenance windows.

How will users access this release?
Users will automatically have access to the November 2019 update after the upgrade. 

What supporting resources are available?
To help you with the transition, new documentation and knowledge base articles will be published on the day of the release.