Uploading Multiple Files in Ultra Results in a JavaScript Error
Date Published: Feb 03,2020 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Course_Tools_Learn; Version:SaaS Article No.: 000055723
Date Published: Feb 03,2020 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Course_Tools_Learn; Version:SaaS Article No.: 000055723
Product: Blackboard Learn
Release: SaaS
Service Pack(s): SaaS
Description: When attempting to upload multiple files to a folder in an Ultra experience course, it results in a JavaScript error in the console and the upload fails.
Steps to Replicate:
- Log into Blackboard Learn (Ultra experience as System Admin
- Go to System Admin > Courses
- Create a Test course
- Open Test course
- Navigate to Course Content
- Click on the plus (+) icon > Select Create
- Choose folder > Select Save
- Expand the menu by pressing the arrow facing downward at the right side of the screen
- Drag and drop multiple files on the upload option, or
- Select Upload > Select multiple files > Open
Expected Behavior:
The files upload successfully, without error.
Observed Behavior:
The files do not upload and the a JavaScript error appears in the browser console.
Resolution/Workaround: A single file upload works properly, however when multiple files are selected it fails.
Target Release: Future Reference
Patch Available: No