Uploading Multiple Files in Ultra Results in a JavaScript Error

Uploading Multiple Files in Ultra Results in a JavaScript Error

Date Published: Feb 03,2020 Category: Planned_First_Fix_Release:Future_Reference_Learn; Product:Course_Tools_Learn; Version:SaaS   Article No.: 000055723

Product: Blackboard Learn

Release: SaaS

Service Pack(s): SaaS

Description: When attempting to upload multiple files to a folder in an Ultra experience course, it results in a JavaScript error in the console and the upload fails.

Steps to Replicate:

  1. Log into Blackboard Learn (Ultra experience as System Admin
  2. Go to System Admin > Courses
  3. Create a Test course
  4. Open Test course
  5. Navigate to Course Content
  6. Click on the plus (+) icon > Select Create
  7. Choose folder > Select Save
  8. Expand the menu by pressing the arrow facing downward at the right side of the screen
  9. Drag and drop multiple files on the upload option, or
  10. Select Upload > Select multiple files > Open

Expected Behavior:
The files upload successfully, without error.

Observed Behavior:
The files do not upload and the a JavaScript error appears in the browser console.



Resolution/Workaround: A single file upload works properly, however when multiple files are selected it fails. 

Target Release: Future Reference
Patch Available: No