Date Published: Apr 17,2019 Category: Planned_First_Fix_Release:Will_Not_Fix; Product:Authentication_and_Security_Learn,Browsers_Learn; Version:SaaS Article No.: 000058168
Product: Blackboard Learn
Release: SaaS
Service Pack(s): SaaS
Description: After upgrading to 3300.8 the Default Authentication Backdoor throws an Access Denied error message the first time a User tries to log in (or if they have cleared their cookies and Browser Cache).
Steps to Replicate: Note: In order to replicate this issue, you will need to have the Cookies and Browser Cache for the Environment cleared out. Alternatively, you might be able to replicate with a new incognito or private Browser session
- Navigate to the Environment's Default Login Page
- This is the domain URL followed by /webapps/login/?action=default_login
- Log in using Default Authentication Credentials
Would be logged in as normal
Observed Behavior:
Receive an error message:
Access Denied
Either you are not logged in or you do not have the appropriate privileges to perform this action
Resolution/Workaround:
Try a second time, after the first failure.
Target Release: Will Not Fix
Patch Available: No