Collaborate session best practices

Collaborate session best practices

Date Published: Sep 20,2017 Category: Product:Web_Conferencing; Version:Web_Conferencing   Article No.: 000058679

Product: Blackboard Collaborate

Document Type: User Documentation

Document Summary: Collaborate session best practices.

Best Practices For All Session Attendees:

  • For the optimal session using Collaborate we recommend that all users attend using the latest version of the browsers on our Supported Browser list.
  • Make sure Audio and Video are setup correctly. Go to Settings (Gear icon) > Audio and Video Settings > Setup your Camera and Microphone. Click here for a step by step guide to setting up Audio and Video.
  • If using WiFi, try to be as close to the router as possible.¬†
  • Using a headset is preferred, users without headsets should be sure to be in a quiet area to prevent background noise.
  • Be in a well lit area if transmitting video.
  • Close streaming services such as YouTube, Netflix, P2P, Spotify, or Pandora before accessing the session.
  • Additional best practices for participants

For Presenting in Collaborate

Apply the following best practices in addition to those for all Session Attendees (see above).

For Conference Rooms

Apply the following best practices in addition to those for all Presenters (see above).

  • Ensure equipment has adequate pick-up range for the conference room.
  • Read and follow the manual included with your conference room device when configuring the product. Some conference room equipment requires special consideration for participant placement to provide optimal microphone pickup.
  • Ensure other conference room equipment is turned off or does not interfere with the device. External speakers, laptop speakers and other audio devices are all possible sources of feedback in a conference room setting.

For Accessibility

Click here for more information about accessibility for Collaborate.
Related Links and Resources:

Links for troubleshooting and system requirements