External Users are Unable to take Enterprise Surveys is they Contain Images as the Users Receive Authentication Prompts
Date Published: Apr 20,2018 Category: Planned_First_Fix_Release:Will_Not_Fix; Product:Authentication_and_Security_Learn,Content_Management_Learn,Extensions_Learn; Version:SaaS Article No.: 000060566
Date Published: Apr 20,2018 Category: Planned_First_Fix_Release:Will_Not_Fix; Product:Authentication_and_Security_Learn,Content_Management_Learn,Extensions_Learn; Version:SaaS Article No.: 000060566
Product: Blackboard Learn
Release: SaaS
Service Pack(s): SaaS
Description: Enterprise Surveys with a question with an image added using the Insert File or Insert/Edit Image buttons in the question Content Editor, will generate an authentication prompt for those taking the Survey, if they are not authenticated in the same Browser.
Steps to Replicate:
- Logon as Administrator
- Go to System Admin to Create an Enterprise Survey > Enterprise Survey > Create Survey
- When adding a question add an image using the Insert File or Insert/Edit Image button in the question Content Editor
- Create a Response Period by uploading a valid email address and selecting Send Survey Now and Close Survey Never
- Open the Enterprise Survey as a recipient using the invite link in the email
If the image is embedded in the question the authentication prompt is displayed immediately.
If the image is attached as a file, clicking on the link to the image displays the authentication prompt.
Expected Behavior:
No authentication prompt
Target Release: Will Not Fix
Patch Available: No