Menu Colors Change when Original View Course Opened in New Tab




 
Menu Colors Change when Original View Course Opened in New Tab

Date Published: Apr 24,2018 Category: Planned_First_Fix_Release:Will_Not_Fix; Product:Course_Tools_Learn,Community_Learn; Version:SaaS   Article No.: 000060713

Product: Blackboard Learn

Release: SaaS

Service Pack(s): SaaS

Description: In Ultra Environments, some Original Experience Course Menus do not have the Bb Learn 2016 Theme colors when the Course is opened in a new tab. This occurs when the Course had custom colors applied previous to the Ultra conversion.

Steps to Replicate: In an Original Environment:

  1. Log into Blackboard Learn as a System Administrator
  2. Create and access a test Course
  3. Navigate to [Control Panel] Customization > Teaching Style
  4. Under [Select Menu Style] Style, set a custom Background Color and Text Color
After upgrading the Environment to SaaS Ultra:
  1. Locate the Course created in step 2
  2. Open the Course with a single left-click
    • Observe that the menu colors are now set to the Bb Learn 2016 Theme defaults
  3. Open the Course with a right-click > Open in New Tab

Expected Behavior:
The menu colors are set to the Bb Learn 2016 defaults

Observed Behavior:
The menu colors are set to those chosen in step 4

 




Target Release: Will Not Fix
Patch Available: No