Announcement Email gives Invalid Link Preventing Users to Access an Announcement
Date Published: Jul 28,2023 Category: Planned_First_Fix_Release:SaaS_v3900_74_0; Product:Learn_BU; Version:Ultra Article No.: 000077699
Date Published: Jul 28,2023 Category: Planned_First_Fix_Release:SaaS_v3900_74_0; Product:Learn_BU; Version:Ultra Article No.: 000077699
Product: Blackboard Learn
Release: SaaS
Service Pack(s): Ultra
Description: When trying to open an announcement by clicking the link provided in the email, the announcement does not open unless "announcement-list" is removed from the URL.
Steps to Replicate:
- Log into Blackboard Learn Ultra Experience as an administrator
- Go to Admin panel > Courses > Create course
- Enroll an instructor and a student
- Log in as the instructor and post an announcement with a link in the course
- Click on "Post now" option
- Notice an email notification with the posted link and the View Announcement button is received.
- Click on the link
Observed Behavior:
On clicking on the View Announcement button, the announcement does not open and an error message stating "Uh-oh. We can't find that page" is displayed.
Expected Behavior: On clicking on the View Announcement button, the announcement should open without any error message.
Target Release: SaaS-Fixed (v3900.74.0)