Announcement Email gives Invalid Link Preventing Users to Access an Announcement




 
Announcement Email gives Invalid Link Preventing Users to Access an Announcement

Date Published: Jul 28,2023 Category: Planned_First_Fix_Release:SaaS_v3900_74_0; Product:Learn_BU; Version:Ultra   Article No.: 000077699

Product: Blackboard Learn

Release: SaaS

Service Pack(s): Ultra

Description: When trying to open an announcement by clicking the link provided in the email, the announcement does not open unless "announcement-list" is removed from the URL.

Steps to Replicate:

  1. Log into Blackboard Learn Ultra Experience as an administrator 
  2. Go to Admin panel > Courses > Create course
  3. Enroll an instructor and a student 
  4. Log in as the instructor and post an announcement with a link in the course 
  5. Click on "Post now" option
  • Notice an email notification with the posted link and the View Announcement button is received.
  1. Click on the link

Observed Behavior:
On clicking on the View Announcement button, the announcement does not open and an error message stating "Uh-oh. We can't find that page" is displayed.

Expected Behavior: On clicking on the View Announcement button, the announcement should open without any error message.

 

 




Target Release: SaaS-Fixed (v3900.74.0)