Multiple Logins in Authentication Logs From Mobile Logins
Date Published: Sep 20,2021 Category: Product:Bb_Student; Version:SaaS Article No.: 000075223
Date Published: Sep 20,2021 Category: Product:Bb_Student; Version:SaaS Article No.: 000075223
Product: Blackboard Learn
Release: SaaS
Service Pack(s): SaaS
Description: Some users are showing very tightly clustered login activity within the authentication logs.
Steps to Replicate:
- Log into Blackboard Learn as Administrator
- System Admin Tab > Authentication > Authentication Logs
Observed Behavior:
Notice there are multiple logins only seconds apart for the same user
Expected Behavior:
There are not multiple logins, seconds apart for users
Target Release: Mobile App - Q2 2021