Search of Users Using System Role Option Gives Wrong Results
Date Published: Jun 17,2021 Category: Planned_First_Fix_Release:Functioning_as_Designed; Product:Users_and_Role_Management_Learn,Reporting_Learn; Version:X9_1,SaaS Article No.: 000075644
Date Published: Jun 17,2021 Category: Planned_First_Fix_Release:Functioning_as_Designed; Product:Users_and_Role_Management_Learn,Reporting_Learn; Version:X9_1,SaaS Article No.: 000075644
Product: Blackboard Learn
Release: 9.1;SaaS
Service Pack(s): 9.1, SaaS
Description: When using search by the System Role option to find users with a specific role, the search results are showing users not associated with that role.
Steps to Replicate:
- Log into Blackboard Learn as Administrator
- Navigate to > System Admin > Users
- Create New User "Student1" and set System Role = "None"
- Navigate back to System Admin > Users
- From the Options menu, select System Roles
- On the box with the System Roles to be chosen, choose for example "Community Administrator"
- Click on> Submit
Observed Behavior:
The prior user "Student1" appears even he has not that role.
Expected Behavior:
Only users with that role should appear.
Target Release: Functioning as Designed
Patch Available: No