Known Issue: Unable to hear using Bluetooth earbuds with Android 12
Date Published: Jun 08,2022 Category: Product:Collaborate; Version:Collaborate Article No.: 000076618
Date Published: Jun 08,2022 Category: Product:Collaborate; Version:Collaborate Article No.: 000076618
Service Pack(s): Collaborate
Description: Users joining sessions via their Android 12 devices using bluetooth earbuds cannot hear audio in the session, however they can be heard by others.
Resolution/Workaround:
- Use analog headset if possible
- Use phones audio without headset