Unable to Scroll Document When in Full Screen in Ultra Course View Using Firefox




 
Unable to Scroll Document When in Full Screen in Ultra Course View Using Firefox

Date Published: Oct 11,2022 Category: Planned_First_Fix_Release:SaaS_v3900_54_0; Product:Content_Management_Learn; Version:Ultra   Article No.: 000076920

Product: Blackboard Learn

Release: SaaS

Service Pack(s): Ultra

Description: In Ultra course view when a PDF file is displayed in full screen using Firefox, users are unable to scroll the document.

Steps to Replicate:

  1. Log into Blackboard Learn Ultra Experience using Firefox
  2. Open a PDF file in an Ultra course
  3. Click the button above the document to enlarge to full screen
  4. Attempt to scroll
Observed Behavior:
The user is unable to scroll.

Expected Behavior:
The user is able to scroll.

 


Resolution/Workaround: Download the document and use a PDF reader.

Target Release: SaaS- Fixed (v3900.54.0)