Unable to Scroll Document When in Full Screen in Ultra Course View Using Firefox
Date Published: Oct 11,2022 Category: Planned_First_Fix_Release:SaaS_v3900_54_0; Product:Content_Management_Learn; Version:Ultra Article No.: 000076920
Date Published: Oct 11,2022 Category: Planned_First_Fix_Release:SaaS_v3900_54_0; Product:Content_Management_Learn; Version:Ultra Article No.: 000076920
Product: Blackboard Learn
Release: SaaS
Service Pack(s): Ultra
Description: In Ultra course view when a PDF file is displayed in full screen using Firefox, users are unable to scroll the document.
Steps to Replicate:
- Log into Blackboard Learn Ultra Experience using Firefox
- Open a PDF file in an Ultra course
- Click the button above the document to enlarge to full screen
- Attempt to scroll
The user is unable to scroll.
Expected Behavior:
The user is able to scroll.
Resolution/Workaround: Download the document and use a PDF reader.
Target Release: SaaS- Fixed (v3900.54.0)