Article No. #: 000043596 —When a user clicks on the Blackboard Collaborate Ultra LTI external tool or the Collaborate Ultra building block tool using a browser that has blocked 3rd party cookies the user will see a spinning purple circle and the Blackboard Collaborate Ultra Scheduler page never fully loads.

Article No. #: 000036638 —Customers who are planning a large event should notify Collaborate’s support team by submitting a support ticket. Our support team needs at least 72 business hours prior notice to prepare for the event. Please use this KBA to plan a successful large event.

Article No. #: 000040716 —What is the number of users that can join a Collaborate with the Ultra experience session?

Article No. #: 000036810 —This article will provide instructions to resolve the error: "Address family not supported by protocol family: connect".

Article No. #: 000049593 —Collaborate Ultra Error A03, Session not found or token not valid. Uh-oh! This session does not exist. Uh-oh! Something went wrong.

Article No. #: 000040506 —This article details the ports and IP addresses needed for using Collaborate with the Ultra experience.

Article No. #: 000045982 —This article provides resources for users on how to navigate through the Ultra Scheduler in order to create/manage users for use with Collaborate Ultra.

Article No. #: 000049358 —Attempting to launch .COLLAB files generated prior to the Web Conferencing 12.6.9 release on macOS will return an error that reads: "Application Error - Unable to launch the application."

Article No. #: 000037034 —

Article No. #: 000037213 —These Release Notes describe the New Features for Collaborate Instant Messaging Server