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  • Ultra Experience - Collaborate with the Ultra Experience Networking Information
    Product Documentation —Aug 17, 2018

    Article No. #: 000040506 —This article details the ports and IP addresses needed for using Collaborate with the Ultra experience.

  • Error: Application Error - Unable to launch the application.
    Product Documentation —Aug 02, 2018

    Article No. #: 000049358 —Attempting to launch .COLLAB files generated prior to the Web Conferencing 12.6.9 release on macOS will return an error that reads: "Application Error - Unable to launch the application."

  • Blackboard IM - Forgot password, how do I reset my password?
    Product Documentation —Jul 25, 2018

    Article No. #: 000037034

  • Release Notes - Blackboard Instant Messaging Server 6.1
    Product Documentation —Jul 25, 2018

    Article No. #: 000037213 —These Release Notes describe the New Features for Collaborate Instant Messaging Server

  • Release Notes - Moodle Module 5.2 for Blackboard Instant Messaging
    Product Documentation —Jul 25, 2018

    Article No. #: 000037041 —These Release Notes describe the New Features and Resolved Issues for Moodle Module for Blackboard Instant Messaging

  • Release Notes - Blackboard Instant Messaging Server 6.0
    Product Documentation —Jul 25, 2018

    Article No. #: 000037158 —These Release Notes describe the New Features for Blackboard Instant Messaging Server

  • Release Notes - Building Block v5.0.1 for Blackboard Instant Messaging
    Product Documentation —Jul 25, 2018

    Article No. #: 000036527 —These Release Notes describe the Resolved Issues for Blackboard Instant Messaging

  • Release Notes - Moodle Module for Blackboard Instant Messaging
    Product Documentation —Jul 25, 2018

    Article No. #: 000036981 —Release Notes for the Building Block for Blackboard Instant Messaging

  • Release Notes - Moodle Module v5.3 for Blackboard Instant Messaging
    Product Documentation —Jul 25, 2018

    Article No. #: 000037132 —These Release Notes describe the New Features for Moodle Module for Blackboard Instant Messaging

  • Blackboard IM - How do I Uninstall the Blackboard IM Client?
    Product Documentation —Jul 25, 2018

    Article No. #: 000037259