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Collaborate Compatibility with LTI 1.3
Product DocumentationSep 07, 2022
Article #: 000076861
—Collaborate does not currently utilize the LTI 1.3 standard. This article will explain what LMS administrators need to do and what our plans are in regards to Collaborate and LTI 1.3 in the future.
Collaborate - Using a Preferred Name instead of a Given Name in Blackboard Learn
Product DocumentationSep 01, 2022
Article #: 000076847
—This article will walk a user through changing to using a Preferred Name in Blackboard Learn 3900.48 + so that name is correctly passed to the Collaborate session.
How to reset your password for the Collaborate Scheduler (Administrators & Supervisors)
Product DocumentationApr 14, 2022
Article #: 000063681
—This article explains what you should do if you have lost or forgotten the Collaborate Scheduler username and/or password for an Administrator or Supervisor account.
Configuring the Collaborate Ultra building block
Product DocumentationMar 23, 2022
Article #: 000053318
—This article contains basic information pertaining to configuring the Collaborate Ultra building block.
How to enable browser permissions for webcams, microphones and application sharing on macOS
Product DocumentationMar 22, 2022
Article #: 000053336
—This article provides instructions to enable browser permissions for webcams, microphones and application sharing on macOS.
Collaborate File and Recording Storage FAQ
Product DocumentationJan 12, 2022
Article #: 000072294
—This FAQ answers questions about Collaborate file and recording storage.
Installing and Configuring the Collaborate Ultra Moodle Plugin
Product DocumentationOct 27, 2021
Article #: 000071098
—This article contains instructions for downloading and installing the Collaborate Ultra Moodle Plugin.
Collaborate - HTML 5 Web Socket Test for Network Troubleshooting
Product DocumentationSep 22, 2021
Article #: 000058647
—Collaborate requires an HTML5 Web Socket connection be allowed on browsers and networking appliances such as proxy servers. This article walks users through testing if a Web Socket connection is working on their network.
Collaborate Networking Information and Requirements
Product DocumentationSep 08, 2021
Article #: 000058651
—This article details the ports and IP addresses needed for using Blackboard Collaborate.