How to enable Instructor privileges for custom roles on Blackboard Collaborate Ultra Building Block
Product Documentation —Mar 27, 2019
Article No. #: 000050481 —This article provides instructions to enable Instructor privileges for custom roles on the Blackboard Collaborate Ultra Building Block in Blackboard Learn.
Diploma - how to use Drag and Drop to move questions to Exams
Product Documentation —Mar 21, 2019
Article No. #: 000050487 —This article provides instructions on how to use the Drag and Drop feature to move selected questions from the Chapter to the Exam file in Diploma.
Ultra Experience: How to reset your password for the Ultra Scheduler
Product Documentation —Mar 20, 2019
Article No. #: 000050479 —This article explains what you should do if you have lost or forgotten your Ultra Scheduler username and/or password.
Troubleshooting Connection Issues Experienced when using Blackboard Collaborate with the Ultra Experience
Product Documentation —Mar 15, 2019
Article No. #: 000043548 —This article contains troubleshooting information for users experiencing disconnection issues with Blackboard Collaborate with the Ultra Experienece
Blackboard Collaborate - Course Management Systems and Operating Systems Supported by Blackboard Collaborate Products
Product Documentation —Mar 14, 2019
Article No. #: 000037143 —This article lists the Course Management Systems and versions thereof that currently integrate with Blackboard Collaborate products.
Configuring Blackboard Collaborate ULTRA LTI tool in Moodle
Product Documentation —Mar 07, 2019
Article No. #: 000042036 —This User Guide contains information on how to set up and configure Blackboard Collaborate Ultra LTI tool in Moodle.
Configuring Collaborate Ultra B2
Product Documentation —Mar 07, 2019
Article No. #: 000042579 —This article contains basic information pertaining to configuring the new Collaborate Ultra building block.
Blackboard Collaborate - First Time Users
Product Documentation —Feb 22, 2019
Article No. #: 000037079 —View information for first time users for Blackboard Collaborate Web Conferencing, Session Administration System (SAS), Publish, and Plan.
Collaborate Original Large Event Request
Product Documentation —Feb 12, 2019
Article No. #: 000036638 —A Collaborate Original large event is defined as a session with an anticipated attendance of between 500 - 1000 concurrent users for Blackboard Collaborate Web Conferencing v12.6. Customers who are planning a large event should notify Collaborate’s support team by submitting a support ticket. Our support team needs at least 72 business hours prior notice to prepare for the event. Please use this KBA to plan a successful large event.
Collaborate Ultra Large Event Request
Product Documentation —Feb 12, 2019
Article No. #: 000050312 —A Collaborate Ultra large event is defined as a session between 250 - 500 concurrent users. Customers who are planning a large event should notify Collaborate’s support team by submitting a support ticket. Our support team needs at least 72 business hours prior notice to prepare for the event. Please use this KBA to plan a successful large event for Collaborate Ultra.
