Web Conferencing - Troubleshooting Session Connection Issues for System Administrators
Product Documentation —Jun 21, 2017
Article No. #: 000037017 —This article is intended to help you, the System Administrator, troubleshoot web conferencing session connection issues that persist after you have done basic proxy or network configuration.
Ultra Experience - Collaborate with the Ultra Experience Networking Information
Product Documentation —Jun 21, 2017
Article No. #: 000040506 —This article details the ports and IP addresses needed for using Collaborate with the Ultra experience.
Blackboard IM: I do not see my classes listed
Product Documentation —Jun 12, 2017
Article No. #: 000040637 —This article contains instructions on what to do if you log into Blackboard IM and do not see your classes listed on the Classmates tab.
Blackboard IM: I Do Not See My Classmates Listed
Product Documentation —Jun 12, 2017
Article No. #: 000040639 —This article contains instructions on what to do if you log into Blackboard IM and do not see your classmates listed.
Ultra Experience and Collaborate Original - How to set up Collaborate with the LTI Integration in Haiku Powerschool Learning
Product Documentation —May 26, 2017
Article No. #: 000046055 —This article provides instructions for how to set up the Collaborate with the Ultra experience and Collaborate Original LTI integration on Haiku Powerschool Learning.
Creating/Managing New SAS User Accounts for use with Collaborate Ultra
Product Documentation —May 24, 2017
Article No. #: 000045982 —This article provides resources for new SAS (Session Administration System) users on how to navigate through the SAS in order to create/manage user accounts for use with Collaborate Ultra.
Error: The message filter indicated that the application is busy.
Product Documentation —May 16, 2017
Article No. #: 000039446 —When trying to import your PowerPoint presentation into Web Conferencing, you may encounter the following error:
The message filter indicated that the application is busy.
Web Conferencing - File and Recording Storage FAQ
Product Documentation —May 02, 2017
Article No. #: 000045896 —This FAQ answers questions about Collaborate Original file and recording storage.
Printing Questions that were Copied from the Internet only Show Code
Product Documentation —May 02, 2017
Article No. #: 000045890 —When you try to print out a test that has a question that was copied and pasted from the Internet, the question prints our at code instead of the actual question.
Configuring Blackboard Collaborate ULTRA LTI tool in Moodle
Product Documentation —Apr 27, 2017
Article No. #: 000042036 —This User Guide contains information on how to set up and configure Blackboard Collaborate Ultra LTI tool in Moodle.
