Behind the Blackboard! Cumulative Update 1 for Blackboard Learn, 9.1 Q4 2019 - Behind the Blackboard Skip Navigation
Download PDF  Icon Download PDF    Print article

Cumulative Update 1 for Blackboard Learn, 9.1 Q4 2019

Date Published: Feb 20,2020

CategoryProduct:Installs & Configurations; Version:Learn 9.1 Q4 2019 (3800.0.0)
Article No.: 000052021

Blackboard Learn

Announcement Details:

 Blackboard is pleased to announce the availability of Cumulative Update 1 for the Blackboard Learn 9.1, Q4 2019 Release (Build:3800.0.1-rel.42+75c791f).

Resolved Issues:

Cumulative Update 1 for Blackboard Learn 9.1, Q4 2019 includes resolution to the following issues:

  • SafeAssign Submissions Not Being Processed - Article #51960
  • SafeAssign Disabled and Cannot Be Enabled Post Upgrade – Article #51840
  • Glossary Tool does not work following upgrade to v3800 - Article #51948
  • Chrome 80 Update Same Site cookie restrictions break SAML login cookie - Article #51926
  • With the discontinuation of the Windows Mobile Apps for Blackboard Learn, the Download Blackboard’s Student App Today module has been updated. Article #51213 
  • LDAP Bind Fails due to TLS - Article #51955
  • LTI 1.3 Course Content Tool in Original Course Throws Error On Launch org.json.simple.JSONObject: method 'void <init>(java.util.Map)' not found - Article #51777
  • Math Editor 'Error in the Formula or Input Values' when Using Calculus Functions - Article #51287
  • Student Goals and Performance Export Error - Article #51901
  • Row Options ("Questions") do not appear on "Analyze Results" for Matrix Questions on Enterprise Surveys - Article #51804
  • Enterprise Survey has no Data Showing in Analyze Results Reports - Article #50070
  • REST API Integration is Enabling Enrollments when Course are Being Enabled - Article #50130
  • Error Occurs when Downloading Assignment Submissions – Article #51734
  • Users Cannot see the Course Calendars or Calendar Items as Expected – Article #51449
  • Last Login Date Column in Users Table not Updated Correctly – Article #50394
  • When upgrading from a release prior to Q4 2017 to Q4 2019, the installation failed with the SCORM engine upgrade resulting in a ‘could not parse tenancyhelper’ error. This has been resolved with Cumulative Update 1. 

Change Management Resources:

  • Self-hosted clients may download the latest build on the Download Files page.
Before applying the Cumulative Update, please take a system backup and make sure you have a backup plan in place. The installer is run at the command line, using Gradle, Maven, and an installer properties file. This also requires your system to be down for the upgrade/install. Further installation instructions can be found here.
  • Managed Hosting clients may submit a case on Behind the Blackboard to schedule implementation of this release.
  • SaaS Flexible Deployment Option (FDO) clients will receive Cumulative Update 1 on Friday, February 21st to Test environments.  Production servers will be upgraded to Cumulative Update 1 on Wednesday, February 26th. The shorter turnaround time between the Test and Production server updates is to resolve the SafeAssign and Glossary issues listed above. 

Upgrade Paths for Clients Already on Blackboard Learn, Release 9.1

Existing Blackboard Learn, Release 9.1 clients can upgrade from the following versions to 9.1 Q4 2019 CU1 (Build:3800.0.1-rel.42+75c791f)
If you are a self-hosted client on a Blackboard Learn 9.1 release prior to 9.1 Q4 2018, you will need to upgrade to at least 9.1 Q4 2018 before you can upgrade to Learn 9.1 Q4 2019.

Note that for 9.1 installers, the build number 3600.0 was skipped--Q4 2018 was 3500.0 and Q2 2019 was 3700.0. 3600.0 was shipped for SaaS, but skipped for 9.1 installers due to changes in included features for the release.

Upgrade Paths for Clients New to Blackboard Learn, Release 9.1

If you are upgrading from one of the releases listed below, please refer to Install or Upgrade Learn for information to help you plan for this move. There are planning, training, and communication materials available to make this upgrade as smooth as possible. Please reference next steps based on your current release. For those migrating from Blackboard Learn, Release 9.0 or Blackboard Academic Suite, Release 8.0, please ensure you include migrating to a 64-bit environment in your upgrade plans.
  • Blackboard Learn, Release 9.0: The following paths are supported when upgrading from Blackboard Learn, Release 9.0, Service Pack 7 (Build: 9.0.692.0)
    • Release 9.1, Service Pack 9 (Build: 9.1.90132.0) > Service Pack 12 (Build: 9.1.120113.0) > April 2014 (9.1.201404.160205) > Q4 2015 (Build:9.1.201510) > Q4 2016 (Build:3100.0) > Q4 2017 (Build:3300.0) > Q4 2018 (Build: 3500.0) > Q4 2019 CU1
  • Blackboard Academic Suite, Release 8.0 or lower:The following paths are supported when upgrading from Release 8.0, Service Pack 7 Hotfix 2 (Build: 8.0.494.35) without needing to upgrade to Release 9.0 first.
    • Blackboard Learn, Release 9.1, Service Pack 9 (Build: 9.1.90132.0) > Service Pack 12 (Build: 9.1.120113.0) > April 2014 (9.1.201404.160205) > Q4 2015 (Build:9.1.201510) > Q4 2016 (Build:3100.0) > Q4 2017 (3300.0) > Q4 2018 (Build: 3500.0) > Q4 2019 CU1
  • Blackboard Learning System CE 8.0 and Vista 8.0 Licenses: You must be on Service Pack 6 (Build: to effectively use course conversion capabilities.
  • Blackboard Learn, ANGEL Edition: You must be on any ANGEL 8.0 or ANGEL 7.4 release to effectively use course conversion capabilities.
If you are a self-hosted client on a release that is earlier than Blackboard Learn 9.1 Service Pack 6, and you also use Oracle, there is a pre-upgrade utility that will minimize your downtime during this upgrade. Please consult the 9.1 Service Pack 6 Release Notes and the Readme for the Pre-Upgrade Utility for Oracle for more information on this utility.

For a more detailed explanation of the all the changes and new features included with this release, please reference the 9.1 Q4 2019 GA Release Notes and related documentation.

The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to © 2020 Blackboard Inc. All rights reserved