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Announcement Email Attachment Links no Accessible when Logged Out

Date Published: Aug 16,2019


CategoryPlanned First Fix Release:Future Reference; Product:Authentication & Security,Communication Tools,Course Tools; Version:Learn 9.1 Q4 2019 (3800.0.0),Learn 9.1 Q2 2019 (3700.0.0),SaaS
Article No.: 000057038
Product:
Blackboard Learn
Release:
9.1;SaaS
Service Pack(s):
Learn 9.1 Q4 2019 (3800.0.0), Learn 9.1 Q2 2019 (3700.0.0), SaaS
Description:
If the Environment uses SAML or CAS, Users can not access attachments links from Announcement emails if they are not already logged in.
Steps to Repeat:

In an Environment using SAML or CAS:

  1. Log into Blackboard Learn as a System Administrator
  2. Create and Quick Enroll in a Course
  3. Create a User and Enroll it as a Student
    • Give it an email address that you have access to
  4. Create an Announcement with a file attachment
    • Choose to send it immediately
  5. Log out of Blackboard Learn
  6. Click the link in the Announcement email

Expected Behavior:
Redirected to the login page and can log in with SAML/CAS credentials

Observed Behavior:
A basic login box pops up but which does not accept SAML/CAS credentials





Target Release:

Will Not Fix

Patch Available:

No






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