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Add Readspeaker to SaaS Whitelist

Date Published: Sep 13,2019


CategoryPlanned First Fix Release:Future Reference; Product:System Infrastructure; Version:SaaS
Article No.: 000057018
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
SaaS
Description:
Users unable to use Readspeaker functionality in Learn SaaS due to Readspeakers servers not being Whitelisted.
Steps to Repeat:
  1. Log into environment asĀ Admin
  2. Navigate to testĀ Course > Course ID: CPT_ReadSpeaker
  3. Edit "readfrom file"
  4. Click on readspeaker icon near file name

Observed Behavior:
Session error

An error occurred
Could not download source document

Please try again by filling out the form below

Expected Behavior:
ReadSpeaker functionality is accessible






Target Release:

Will Not Fix

Patch Available:

No






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