Behind the Blackboard! VTBE in Ultra Breaks Mailto Links by Adding http:// - Behind the Blackboard Skip Navigation
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VTBE in Ultra Breaks Mailto Links by Adding http://

Date Published: Feb 19,2020


CategoryPlanned First Fix Release:SaaS - v3800.4.0; Product:Course Tools; Version:SaaS
Article No.: 000055541
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
SaaS
Description:
The Ultra Visual Text Box Editor (VTBE) breaks mailto links by appending http:// to them.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra environment as System Administrator
  2. On the Institution page, click the + (Plus) icon to create a new custom content module
  3. In the VTBE, Select the Insert Link button and create a link with the link URL mailto:abc@blackboard.com and text of Test
  4. Visit a web page that has a mailto text link, highlight that link, copy it, and paste it into the VTBE on a new line in the same module
  5. Select Save on the module
  6. Click on both links

Expected Behavior:
Both links function as mailto links successfully.

Observed Behavior:
The first link has http:// appended to it and does not function as a mailto link.






Target Release:

SaaS - Fixed (v3800.3.0)

Patch Available:

No






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