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Ultra Course: Spinning Purple Circle When Accessing Group Submissions

Date Published: Feb 13,2020


CategoryPlanned First Fix Release:SaaS - v3800.2.0; Product:Application Components; Version:SaaS
Article No.: 000051534
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
SaaS
Issue Description:
When instructors to view Group Submissions in Ultra courses, the page does not load. A spinning purple circle is displaying instead, until an Oops Error is thrown.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra enabled environment as Instructor
  2. Enter an Ultra View Course
  3. Enroll Students in the Ultra Course
  4. Create a Group Assignment and make it available to students
  5. As a student, submit the Group Assignment
  6. As the instructor, enter the course
  7. Go to the Gradebook
  8. Click on the Group Assignment's link
  9. Select Submissions

Expected Behavior:
The Group Attempts page loads.

Observed Behavior:
The Group Attempt page does not load; A purple circle spins until the browser times out.



Cause:


 



Target Release:

SaaS - Fixed (v3800.2.0)

Patch Available:

No






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