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Uploading Multiple Files in Ultra Results in a JavaScript Error

Date Published: Feb 03,2020


CategoryPlanned First Fix Release:Future Reference; Product:Course Tools; Version:SaaS
Article No.: 000055723
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
SaaS
Description:
When attempting to upload multiple files to a folder in an Ultra experience course, it results in a JavaScript error in the console and the upload fails.
Steps to Repeat:
  1. Log into Blackboard Learn (Ultra experience as System Admin
  2. Go to System Admin > Courses
  3. Create a Test course
  4. Open Test course
  5. Navigate to Course Content
  6. Click on the plus (+) icon > Select Create
  7. Choose folder > Select Save
  8. Expand the menu by pressing the arrow facing downward at the right side of the screen
  9. Drag and drop multiple files on the upload option, or
  10. Select Upload > Select multiple files > Open

Expected Behavior:
The files upload successfully, without error.

Observed Behavior:
The files do not upload and the a JavaScript error appears in the browser console.


 



Resolution/Workaround:

A single file upload works properly, however when multiple files are selected it fails. 


Target Release:

Future Reference

Patch Available:

No






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