Behind the Blackboard! If Ordered by Last Name in the Full Grade Center, Last Names Containing the Spanish Character "ñ" are not Ordered Alphabetically in the Correct Order - Behind the Blackboard Skip Navigation
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If Ordered by Last Name in the Full Grade Center, Last Names Containing the Spanish Character "ñ" are not Ordered Alphabetically in the Correct Order

Date Published: Dec 02,2019


CategoryPlanned First Fix Release:Future Reference; Product:Grade Center; Version:Learn 9.1 Q4 2019,Learn 9.1 Q2 2018 (3400.0.0),Learn 9.1 Q4 2018 (3500.0.0),Learn 9.1 Q2 2019 (3700.0.0),SaaS
Article No.: 000051712
Product:
Blackboard Learn
Release:
9.1;SaaS
Service Pack(s):
Learn 9.1 Q4 2019, Learn 9.1 Q2 2018 (3400.0.0), Learn 9.1 Q4 2018 (3500.0.0), Learn 9.1 Q2 2019 (3700.0.0), SaaS
Issue Description:
When an Instructor accesses the Full Grade Center, if students are ordered by their last names, those last names containing the Spanish character "ñ" are not ordered alphabetically in the correct order.
Steps to Repeat:
  1. Log into Blackboard Learn (Original experience or SaaS) as System Admin
  2. Create at least one new course shell
  3. Create several users.  Ensure at least one user's last name contains the Spanish character "ñ".
  4. Enroll the users in the course created in Step 2
  5. Access the course created in Step 2 as Sytem Admin or Instructor
  6. Enter the Full Grade Center
  7. Order the list of students by "LAST NAME"
Expected Behavior:
The students are listed in alphabetic order.

Observed Behavior:
The student(s) with last names containing the Spanish character "ñ" are not in the correct order with the other students.  "ñ" is located after "n" in the alphabet.





Target Release:

Future Reference

Patch Available:

No






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