Behind the Blackboard! Grade Center Access Log Displays Access Type Incorrectly when Starting a Test Attempt - Behind the Blackboard Skip Navigation
Download PDF  Icon Download PDF    Print article

Grade Center Access Log Displays Access Type Incorrectly when Starting a Test Attempt

Date Published: Dec 06,2017

CategoryPlanned First Fix Release:Future Reference; Product:Grade Center,Logs; Version:Learn 9.1 Q2 2017 (3200.0.0),Learn 9.1 Q4 2017 (3300.0.0),Learn 9.1 Q2 2018 (3400.0.0),Learn 9.1 Q4 2016 (3100.0.0-rel.107+401e,SaaS,Learn 9.1 Q2 2016 (3000.1.0-rel.52+991d)
Article No.: 000047777
Blackboard Learn
Service Pack(s):
Learn 9.1 Q2 2017 (3200.0.0), Learn 9.1 Q4 2017 (3300.0.0), Learn 9.1 Q2 2018 (3400.0.0), Learn 9.1 Q4 2016 (3100.0.0-rel.107+401e, SaaS, Learn 9.1 Q2 2016 (3000.1.0-rel.52+991d)
Issue Description:
When viewing the Access Log for a Test, there is no start time recorded, and a message is displayed stating the attempt was taken in a prior version of Learn.
Steps to Repeat:
  1. Log into Blackboard LearnĀ as a System Administrator
  2. Create and access a test Course
  3. Create a test User and Enroll it in the Course as a Student
  4. Create a simple Test and deploy it with default settings (no Auto-Submit)
  5. Log in as the Student and submit the Test
  6. Log back in as the System Administrator
  7. Navigate to the Grade Center and locate the Test attempt
  8. Click the attempt's chevron > View Grade Details > View Attempts > Access Log
Expected Behavior:
Test Started is displayed at the beginning of the Log, and Test Submitted is displayed at the end
User-added image

Observed Behavior:
Test Started is not displayed at all, and Test Submitted is displayed in it's place
User-added image

Target Release:

Future Reference

Patch Available:


The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to © 2018 Blackboard Inc. All rights reserved